Upon completing the workshop, fill out the on-line assessment and a certified foreclosure prevention counselor will review your information and call you back. If you wish to speak with a counselor immediately, call 1-877-Get-Hope. This helpline is available from 8:00 am – 8:00 pm seven days a week. This is a FREE service offered by the Indiana Foreclosure Prevention Network. The counselor will discuss your options and help you find the best solution to your situation.

Have the following information ready when you call or fill out the on-line assessment:

• Your loan account number.
• A brief description of your circumstances.
• Recent income documents such as:
  • Pay stubs.
  • Benefit statements from Social Security, disability, unemployment, retirement, or public assistance.
  • If self-employed, have your tax returns or a year-to-date profit and loss statement available for reference.
• List of household expenses.

Be prepared to answer the following questions:

• What caused you to miss your mortgage payment(s)?
• Do you have any documents to back up your explanation for falling behind?
• How have you tried to resolve the problem?
• Is your problem temporary, long-term, or permanent?
• What changes in your situation do you see in the short term and in the long term?
• What other financial issues may be stopping you from getting back on track with your mortgage?
• What would you like to see happen?
• Do you want to keep the home?
• What type of payment arrangement would be feasible for you?